Receptionist 

Overview

The receptionist will serve as the first point of contact for patients, providing exceptional customer service while supporting daily front office operations. This role is essential in ensuring smooth patient flow, accurate communication, and a positive experience from check-in to check-out.

Job Description

• Greet and check in patients in a warm and professional manner

• Answer phone calls, schedule appointments, and manage patient inquiries 

• Verify patient information and insurance details 

• Collect co-pays and process payments when needed 

• Maintain accurate patient records and update charts as needed 

• Coordinate with clinical staff to support efficient patient flow 

• Keep the front desk and waiting area organized and welcoming 

• Handle incoming messages and route them appropriately

Qualifications

• Strong communication and customer service skills 

• Comfortable working in a fast-paced medical office environment 

• Basic computer and data entry skills 

• Ability to multitask and stay organized 

• Professional, reliable, and team-oriented attitude 

• Previous medical office or receptionist experience preferred but not required

Benefits

Competitive pay, comprehensive benefits package, supportive team environment, no nights or weekends.